Company details:

Bubble operates globally.  For product, sales or other enquiries, please contact us using any of the methods below:

Cambridge | London | Vancouver

General enquiries

We have friendly, real people who know their subject and can provide timely answers to your need related enquiries. Our lines are open during normal business hours, Monday to Friday:

UK office: +44 (0) 1223-852-664 (UTC+1)

For outside of hours contact, please use our ask-a-question form or e-mail us at: hello@bubblegroup.com

Support enquiries

For general questions related to the level of support we’d provide your business, please e-mail us: support@bubblegroup.com

Existing customers should, in the first instance, address support related enquiries towards their dedicated Help Site, Issue ticket or Live Help Desk* facilities.

*Weekdays

Careers enquiries

For careers, please see our specific careers page HERE

Locations

Please send any written correspondence to our head office:

Cambridge (Head Office):

Bubble Ltd
Sheraton House
Castle Park
Cambridge
CB3 OAX

London:

145 City Road,
Hoxton,
London, EC1V 1AZ
United Kingdom

ISO 27001:2013 certified

Bubble has been assessed and certified as meeting the requirements of ISO 27001:2013 for the development of software and provision of subscription services for the management of portfolios and projects.

Last assessment date: November 2022

ISO27001 Certificate number 223417

Cyber Essentials certified

Bubble has been assessed and certified as meeting the requirements of Cyber Essentials IASME Governance Standard

Last assessment date: Feb 2022

Cyber Essentials Certificate number: IASME-CE-035633

Continuous security control monitoring

Bubble uses Drata’s automation platform to continuously monitor 100+ internal security controls across the organization against the highest possible standards. Automated alerts and evidence collection allows us to confidently prove its security and compliance posture any day of the year, while fostering a security-first mindset and culture of compliance across the organization.

Employee training

Security is a company-wide endeavor. All employees complete an annual security training program and employ best practices when handling customer data.

Penetration tests

Bubble works with industry leading security firms to perform annual network and application layer penetration tests.

Secure software development

Bubble utilizes a variety of manual and automatic data security and vulnerability checks throughout the software development lifecycle.

Data encryption

Data is encrypted both in-transit using TLS and at rest.